Privacy policy
Who we are
The OUTLET app, listed in app stores as Business Kariera Outlet, and the bizkariera.com website are operated by Business Kariera. This policy explains what personal data we collect, why we collect it, who processes it, how long we keep it and the choices you have.
Information you give us
When you create an account: your full name, email address and phone number, and a password, which we store only in a scrambled (hashed) form that nobody can read. Delivery addresses you save: the recipient's name, phone number and address, with an optional label. Each purchase request: the items, the delivery address you choose and your contact details at that moment, so the order can be delivered. We also keep your saved items, your cart, the app language you choose and your answer to whether the shop may send you offers, with the time you gave it. If you add a profile photo, we keep two copies of it: a small square that you see in the app and a larger copy, at most 1024 pixels wide, that only shop staff can see. Before storing the photo we remove the hidden details it carries, such as the camera model and location, and it is never published.
Information collected automatically
How you use the app: the products, brands and categories you open, the products shown to you as you scroll, the searches you type and the results you tap, the filters you apply, the items you save, the items you add to or remove from your cart, and when you start a checkout. Each of these events carries a random session code and a random code created when the app is installed; when you are signed in, it is also linked to your account. To deliver notifications we store your phone's push notification token, whether it runs Android or iOS, and the app's language. Our servers use the IP address of each request to block abuse: the full address is held only in memory, for at most 30 minutes, and our logs keep it only in a shortened form that does not identify you. The one exception is shop staff: their sign-ins and changes are recorded with the full address and browser for security, and these are erased after 90 days.
What we do not collect
We do not collect your location, contacts or files, and we do not use advertising identifiers. We see no photos on your phone except the one you choose yourself as your profile photo. The app contains no third-party advertising or analytics tools. The camera is used only by shop staff to scan barcodes: images are read on the phone and are never stored or sent anywhere.
How we use it
To create and manage your account, including the profile photo you choose to add; to process and deliver your orders and keep records of them; to contact you about your orders; to send account emails, such as verification codes, password resets and security notices, and order notifications; if you have agreed to offers, to send you messages in the app about new arrivals and sales, which may go only to customers who use the app in a certain language or who have saved a certain product, or products of a certain brand or category; to protect the service against abuse; and to understand which products and features are used, so we can improve the shop. We do not sell your data, we do not use it for anyone else's advertising and we do not send marketing emails.
Who we share it with
Only the shop staff who handle orders can see your details. We use three service providers, which process data only on our behalf: Amazon Web Services, whose servers in Stockholm, Sweden, store our data; Resend, which delivers our emails from servers in the United States; and Google Firebase Cloud Messaging, which delivers push notifications. We do not share your data with anyone else unless the law requires us to.
How long we keep it
Your account details, profile photo, addresses, saved items, cart and your answer about offers: until you delete your account. A profile photo you remove is deleted at once. Usage events: 180 days. Notifications in your inbox: 180 days. A push notification token stops being used when you sign out, and is deleted when you delete your account or after 270 days without use. Email codes expire within minutes and are deleted within a day. Backup copies are deleted automatically after 14 days. Records of completed purchases are kept as accounting law requires.
Your choices
You can see and change your name, phone number, email address, delivery addresses and profile photo in the app at any time, and remove the photo whenever you like. The app asks once whether the shop may send you offers, and you can change your answer at any time in Settings; order updates come either way. You can turn all notifications off in your phone's settings. To receive a copy of your data, or to have it corrected, write to us at the address below.
Deleting your account
You can delete your account in the app under Settings, or without the app at bizkariera.com/en/delete-account, using a code we email you. Either way, deletion happens immediately when you confirm: your name, email address, phone number, profile photo, delivery addresses, cart, saved items, your answer about offers, notifications and push notification tokens are deleted, you are signed out on every device, and usage data is no longer linked to anything that identifies you. Cancelled and rejected orders keep no personal details. Records of completed purchases, including the delivery details on them, are kept as accounting law requires. Copies in our backups are deleted automatically within 14 days. Orders still in progress must be completed or cancelled first.
Security
All data travels between the app and our servers over encrypted connections (HTTPS). Passwords and email codes are stored only in hashed form, and each staff member can see only what their role needs. No system is perfectly secure, but we work to protect your data and fix problems promptly.
Age requirement
You must be at least 13 years old to create an account. If you are under 18, you may place orders only with the permission of a parent or guardian. We do not knowingly collect data from children under 13; if you believe a child under 13 has given us personal data, contact us and we will delete it.
Changes to this policy
When we change this policy, we update the date at the top. The current version is always available in the app under Settings and at bizkariera.com/en/privacy.
Contact us
For any question about your data, write to contact@bizkariera.com or call +993 61 162390.